Jan 7, 2021

Engineering Manager, Trust & Safety

Full-time

Remote

✓ Cause-Driven

Summary

The Trust & Safety Engineering Team at Wikimedia Foundation is looking for an Engineering Manager to lead the team in building features that help protect our users’ privacy and safety on all of our Wikimedia projects, including Wikipedia. This role is full-time, 100% remote, and global.

The T&S Engineering Team is a new, interdisciplinary product team developing tools that help our T&S staff and the volunteer admins they work with to enforce policy, procedure, and laws across our projects and communities. This includes some light data analysis tools and some enforcement tools.

We are seeking an Engineering Manager to guide the engineering team in this fight to protect our users and our projects. Stopping harassment on our projects is a pillar of our Foundation’s strategy and planning for the future. Alongside the Anti-Harassment Tools Team, this team will be focused on tools that help protect and empower the most vulnerable people in our communities. This is important, highly visible work.

While the Anti-Harassment Team has been around for a few years, this team is brand new. You will be responsible for helping to set the culture of your team as it fits inside the larger culture of the Wikimedia Foundation. Some of the team’s engineers may already be on the team when you join. However, you will be tasked with hiring for any open roles on the team. Your stakeholders will be Trust & Safety experts that cross disciplines from Legal to Security as well as all the users impacted by these topics.

Because of the sensitive nature of the tools we build, our work is highly collaborative and heavily tested. We interact with database administrators, security engineers, and other teams on a regular basis.

We use open source tools as much as possible, and always open source our own work (check out our Github). PHP and JavaScript make up most of our code, but we value using the right tool for the job.

Our world is vast and can be complicated, so we value communication, enthusiasm, and eagerness to learn as much as certificates or degrees.

Responsibilities

Lead a team of engineers to deliver product within the larger product plans of the org
Model empathetic, servant leadership that encourages growth through learning
Provide technical oversight and decision-making when needed
Plan the growth of the engineers on your team including skill sets and career planning
Organize the team’s workflow and software development methodology along Agile ideas
Collaborate with other technical leaders for effective cross-team execution
Build effective schedules and processes for the globally distributed team

Requirements

Experience managing a globally distributed team
Proven success delivering software at scale
People-first philosophy that focuses on individual growth as the foundation for team success
Strong written communication skills as our collaboration largely happens online
Bachelor’s degree in CS or related field or the equivalent in work related experience

Nice to Haves

In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

Experience with MediaWiki development or as a contributor to Wikimedia projects
Understanding of the free culture movement
Experience with machine learning or AI technologies
Experience with online community moderation or anti-harassment tools

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Wikimedia Foundation

The mission of the Wikimedia Foundation is to empower and engage people around the world to collect and develop educational content under a free license or in the public domain, and to disseminate it effectively and globally.

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